Orbitz customer reviews? How is Orbitz rated on BBB, Yelp, Glassdoor, or Reddit?

Is Orbitz legit? How are Orbitz's customer reviews and ratings? Do people complain about Orbitz? Is Orbitz a scam?
Customer service rating: 2.0 - 2 ratings

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Knoji Staff
140
Posted Jul 3, 2018

Better Business Bureau (BBB)

Orbitz has a positive rating on BBB of between A- to A+. The Better Business Bureau has enough data on Orbitz to grade them, and they've assigned them a positive score. Most likely, Orbitz has responded in a timely fashion to any customer complaints such that customers have been happy and the BBB has recorded a positive score for the company.

You can see Orbitz's BBB rating and scorecard here.

Glassdoor

Orbitz has positive feedback and reviews on Glassdoor. Out of 541 ratings Orbitz has received a 4 star rating by employees and former employees. This indicates that Orbitz has sound employment policies, treats its employees well, and addresses any issues professionally.

You can see Orbitz's Glassdoor reviews here.

Trustpilot

Consumers on Trustpilot have generally given Orbitz negative ratings. Consumers have posted 470 ratings on Trustpilot and given them roughly 1 stars. Trustpilot users seem to be talking about problems or issues with Orbitz's service, and have assigned them lower ratings.

You can see Orbitz's Trustpilot reviews here.

Reddit

We found a thread on Reddit where users have shared their experiences with Orbitz.

Generally, the feedback on Orbitz among Redditors has been negative. Most of the responses to this thread about Orbitz were from people who had experience with this brand and posted negative feedback.

You can see the full Reddit thread on Orbitz here.

Learn more at orbitz.com.

Shopping tip: (January 24, 2019): Use promo code MITTENS to save 10% off at orbitz.com — redeem it here. You can also view more Orbitz promo codes.

This user rated Orbitz's customer service: 3.0
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Rated 4.1 - 41 reviews
orbitz.com

About Orbitz

Orbitz is a major travel booking tools company operating the e-commerce site orbitz.com. Orbitz sells its products and services in the travel booking tools vertical, offering discounts and promo codes to its customers infrequently. Orbitz is very well-regarded among shoppers on Knoji, with 41 ratings and an average rating of 4.1 stars. Orbitz scores very highly compared to other brands in the travel booking tools industry, providing 12 e-commerce features to better serve its customers.

Orbitz's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that Orbitz may not offer free returns & exchanges currently. Read full answer >>
International Shipping:
Maybe
It appears that Orbitz may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
Orbitz accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Maybe
It appears that Orbitz may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Orbitz may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Orbitz may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
Orbitz supports a promo code box on their website. Check the Orbitz promo codes page for the latest coupon codes from Orbitz. Read full answer >>
Sales:
Yes
Orbitz runs a clearance and promotions page on their website. Check the official Orbitz sales page for the latest discounted prices and sales directly from Orbitz Read full answer >>
Black Friday Ad:
Maybe
It appears that Orbitz may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Orbitz may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Orbitz may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Yes
Orbitz offers their own coupons and promotions page on their website. Check the official Orbitz coupons page for the latest offers directly from Orbitz Read full answer >>
Student Discounts:
Maybe
It appears that Orbitz may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Orbitz may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Orbitz may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that Orbitz may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that Orbitz may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that Orbitz may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Orbitz offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Maybe
It appears that Orbitz may not offer money-back guarantee currently. Read full answer >>
Gift Cards:
Maybe
It appears that Orbitz may not offer gift cards currently. Read full answer >>
Loyalty Programs:
Maybe
It appears that Orbitz may not offer loyalty programs currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Orbitz may not offer social media pages currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Orbitz may not offer customer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Yes
Orbitz accepts Affirm financing for qualifying orders and customers, according to their Affirm financing policies. See policies and program details on their Affirm financing support page. Read full answer >>
Afterpay Financing:
Maybe
It appears that Orbitz may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Orbitz may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Orbitz may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
Orbitz offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
Mobile Apps:
Maybe
It appears that Orbitz may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Orbitz offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
View all features